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FAQ

No, IsDBI eBook Reader App opens only encrypted IsDBI eBooks.

IsDB Institute’s eBooks have DRM security settings that prevent printing and copying of the eBooks.

No, the IsDBI eBook Reader App will use your existing IsDBI website account, there is no need to create a separate account.

To create a highlight, select the word or text that you would like to highlight. A menu will automatically appear. Then simply tap the ‘Highlight’ option.

To create a bookmark, tap the middle of the screen to bring up the book menu. Then simply tap the ‘Add Bookmark’ icon.

To retrieve bookmarks, tap on the middle of the screen to bring up the book menu. Then tap on ‘Bookmarks’. A list of your bookmarks will appear.

Please contact our support team who will be happy to assist you and will always try to respond to your request within 24 hours.

To search for a word or a phrase in the eBook, tap the middle of the screen to bring up the book menu. Then simply tap the search icon ribbon in the upper left-hand corner of the screen, type the desired word or a phrase, and tap the search icon in your device’s keyboard.

Yes, once you have purchased the eBook it is yours. The title is stored on your account and you can access it at any time by logging in with your username and password.

eBooks you purchase via IsDBI eBook Reader App are eligible for return and refund if we receive your request within seven days of the date of purchase.

If you faced issues with the eBook, you may return it for a refund at any time.

When a refund is granted, your money will be returned after removing access to the eBook.

To submit a refund request, please contact our support team

 

This version of IsDBI eBook Reader App supports PDF and EPUB formats. Most of the books available on the app currently are in PDF format.

Yes. You just need to sync with your bookshelf and download the eBook the first time. Once the eBook is downloaded onto your device, you can read it offline anytime anywhere.

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